Analyst Report

Named Worldwide Leader by Aragon Research!

The new Aragon Globe™ for Workflow and Content Automation, 2025 evaluates technologies that streamline data collection and content creation.

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What you'll learn from the report

A deeper understanding of Workflow and Content Automation solutions

Identify key use cases and best practices to navigate a shifting landscape

Insights into why Smart Communications is a Leader in technology excellence and customer impact

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The company focuses on its Conversation Cloud platform, which integrates intelligent data collection, content automation, and Customer Communication Management (CCM) with AI capabilities.

– Jim Lundy, Founder and CEO of Aragon

A Sneak Peek Inside

How to evaluate a solution that can meet current and future needs, including the agility to adapt to “intelligent automation” technologies – like digital forms and AI – as part of discovery process.
What you should consider for a seamless, digital-first approach; making a platform for data collection and document generation vital for an effective CX strategy.
Why it is important to consider a scalable cloud-based solution that leverages your existing partner network.

Named Worldwide Leader by Aragon Research!

What you'll learn from the report

Trusted by over 650+ businesses worldwide!

A Sneak Peek Inside

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