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Da sich Technologie, Verhalten und Erwartungen ändern, ist es entscheidend, den Anschluss nicht zu verlieren. Unser aktueller Bericht zeigt die 5 Trends, die die Kundenkonversationen 2024 prägen, und enthält Beiträge von Branchenexperten von IDC, Aspire, Guidewire Software, EY, Capgemini, Deloitte, Crawford Technologies, OneSpan und anderen.Entdecken Sie die wichtigsten Trends 2024 aus der Sicht von Vordenkern aus den Versicherungs- und Finanzdienstleistungsbranchen. Dieser Bericht erklärt die entscheidenden Trends, die Kundenkonversationen neu definieren werden, darunter:
... und vieles mehr.
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Our in-depth analysis exposes the gaps and breakthroughs, revealing exactly where financial institutions and banks are excelling and falling short, including:
Don't miss your opportunity to develop a cutting edge over your competitors. Download a complimentary copy of the report today!Smart Communications commissioned Harris Interactive, a Toluna company, for consumer and business research conducted online in February 2023. The consumer research targeted customers of banks and financial companies in the UK, US, APAC, and German-speaking markets, while the business research focused on management-level employees in the same markets familiar with their company's communications.
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