Customer Communications Management

EBOOK

Take these 4 digital steps toward lasting health insurance customer relationships

When customers need to communicate about their health, chances are good they’re already stressed.

From signing up for benefits and onboarding to managing claims, today’s health consumers seek out experiences that are easy, fast and highly personalized – even more so as “contactless” digital interactions become the norm.

Get the new eBook that can help you identify opportunities to improve engagement throughout the typical health consumer’s journey. Get your copy now to learn how health insurers and medical providers can speed up and simplify customer interactions, such as:

Enrolling in benefits with minimal paperwork
Completing health risk assessments
Providing education on how to manage chronic diseases
Filing and processing claims
Adding or changing beneficiary information

GET THE EBOOK

First Name:

Last Name:

Email Address:

Company:

Country:

Please check here if you do not wish to receive marketing and sales related communications from Smart Communications.
If you do not check this box you are providing explicit consent to receive marketing and sales related communications from Smart Communications until you unsubscribe.

If you would like to manage your preferences, please click here.

Please check here if you wish to receive marketing and sales related communications from Smart Communications. You can unsubscribe at any time.

utm_campaign:

utm_content:

utm_medium:

utm_source:

utm_term:

Spam Honeypot:

Job Title:

Phone Number:

Job Function:

What is your biggest pain point or business challenge?

What evaluation stage are you in?

Are you replacing an existing product?

Can your communications do this?

Simplify Onboarding

Speed enrollment for new members with digital and mobile-friendly data-driven forms and dynamically generated outbound communications.

Improve Data Quality

Reduce bad data and high NIGO rates by allowing members to confirm or correct data along the journey.

Support Health Risk Management

Simplify risk assessments and personalize communications to help members proactively manage and improve their health.

Minimize Claims Frustrations

Make it easier for members to open and manage claims, with real-time communications about claims and appeals.

READ THE EBOOK

EBOOK

Take these 4 digital steps toward lasting health insurance customer relationships

When customers need to communicate about their health, chances are good they’re already stressed.

From signing up for benefits and onboarding to managing claims, today’s health consumers seek out experiences that are easy, fast and highly personalized – even more so as “contactless” digital interactions become the norm.

GET THE EBOOK

Hear What Our Customers Are Saying

Can your communications do this?

Simplify Onboarding

Improve Data Quality

Support Health Risk Management

Minimize Claims Frustrations

LEARN MORE

PHEAA Case Study

Onboarding in Wealth Management

Digital Forms Transformation

EBOOK

Take these 4 digital steps toward lasting health insurance customer relationships When customers need to communicate about their health, chances are good they’re already stressed.

From signing up for benefits and onboarding to managing claims, today’s health consumers seek out experiences that are easy, fast and highly personalized – even more so as “contactless” digital interactions become the norm.

GET THE EBOOK

Hear What Our Customers Are Saying

Can your communications do this?

Simplify Onboarding

Improve Data Quality

Support Health Risk Management

Minimize Claims Frustrations

LEARN MORE

PHEAA Case Study

Onboarding in Wealth Management