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If you’re looking for a recognized leader to propel your Customer Communications Management Strategy, then look no further. You’re in safe hands with Smart Communications. Recognized as the market leading solution by analysts globally, you can deliver outstanding customer experiences and differentiate your customer conversations.

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Notable Conversation Cloud™ differentiators:

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Cloud is a strong differentiator for Smart Communications. The company was one of the first in the industry to move toward SaaS and it has embraced a cloud-native, DevOps way of working since the mid-2010s – Aspire Leaderboard, 2022

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Smart Communications is an excellent fit for enterprises in the market for a modern and high-quality cloud-based CCM solution, especially for complex interactive use cases in addition to batch  Aspire Leaderboard, 2022

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Multiple integrations to other market-leading customer experience technologies – IDC

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Supports a cloud-first strategy with document templates that can be easily updated by non-IT staff to improve compliance and everchanging regulatory requirements – Forrester

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Market-leading SaaS-based composition for both interactive and batch – Gartner

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Leader for workflow and content automation – Aragon Research

Featured Customers:

Want to understand how Smart Communications helps companies like yours deliver excellence in customer experience?

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Pekin Insurance

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Prudential

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